Frequently Asked Questions
Shipping and packaging
Q: To which countries do you ship?
A: Antverpiastamps ships worldwide.
Q: How much will shipping cost to my country?
A: Shipping costs in total are basically 3$ if the value of your shipment is less than 25$. If more than 25$ it wil depend on your location if it must be sent registered or not, please see the rate table on the description page of each item. All shipments with a value of over 50$ must be sent registered, this costs 6$. If your total is over 100$ we will ship registered for free.
Q: Do you offer free shipping?
A: If you spend 100US$ or more on items in our shop, your shipping will be free.
Q: Do you combine multiple lots into one shipment?
A: Yes, we will combine all your purchases into one shipment.
Q: How long can I collect items to group into one shipment?
A: You can combine your purchases over a period of maximum 14 days.
Q: How will you send my items?
A: All stamps you buy will be shipped on a stock card. If you buy multiple items these will be grouped together on 1 or more stock cards as we deem fit.
Q: How can I pay for my order?
A: We accept paypal and bank transfer within the European Union
Q: Do you accept cash money in an envelope?
A: Unfortunately we can not accept cash payment, we only accept paypal or bank transfer if you live in the European Union.
Q: What is your account information if I wish to pay by bank transfer?
A: You can find our bank account information in the Store Information page
Q: When must I pay?
A: Payment is expected within 7 days after the end of the auction you won.