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  • DESPATCH AND SHIPPING DETAILS
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General Interest

We despatch our postal goods three times a week, on Monday, Wednesday and Friday. Heavy items sent by overnight or international courier are despatched daily Monday - Friday

Goods will be despatched by the Royal Mail at the most reasonable rate subject to their weight/size criteria. Larger packages will be posted via Parcelforce or overnight courier (tracked, insured and requiring a signature).

On very rare occasions we do run out of stock of some items. We endeavour to replenish regularly but sometimes have to wait for our suppliers to deliver to us. In this instance the item will be placed on immediate back-order and the customer will be notified of any delay and offered the opportunity to cancel the purchase with a full refund. If you wish to check availability of any item please call us on 01843 294890 or by Fax on 01843 230812

PLEASE NOTE: We do not insure postal items or send 'Signed for' or 'Tracked' unless requested by the customer (at the customers expense).

WE DO KEEP A PROOF OF POSTING CERTIFICATE FOR EVERY ITEM DESPATCHED.